| Introduction
HiTech Institute has developed privacy and security policy that guides
on how we collect and use information about our customers who submits
their information to us while upon inquiring or using our services including
our web site for on-line registration and payment services. We are committed
to uphold the highest security and privacy standards for our off-line
as well as on-line inquiry, registration and payment services and assure
that it will be continuously assessed against new technologies, business
practices and standards being enacted by other internet-based companies.
This policy is a core component of our commitment to combine the quality
services coupled with the highest level of integrity in dealing with our
customers.
Scope
This policy extends to individuals that submit their personal/company
information to us either off-line or on-line. By inquiring or using our
services, you consent to our personal/company data collection practices
described in this Policy.
General Collection and Use of Information
In order to access our services, wherever applicable we require that you
provide us with your personal name, company name, telephone numbers, e-mail
address, physical address, credit card numbers and other relevant ID numbers.
When inquiring about our services by either in person or by telephone
or via e-mail or through on-line inquiry/pre-assessment form on our web
site, we require that you provide us with at least your personal name,
company name, telephone number and e-mail address so that we can contact
you directly concerning your services requirements.
When purchasing our services either off-line or on-line, we require that
you provide us with your personal name, company name, telephone numbers,
e-mail address, physical address, relevant ID numbers and payment information
to enable, execute and billing of services you purchased.
When seeking customer support, we request that you provide us with your
personal name, company name, telephone number and e-mail address so that
we can contact you directly concerning your particular support needs.
We do not collect any personal information while you simply visit and
browse our web-site however we do collect certain information about your
computer hardware and software. This information may include: your IP
address, browser type, operating system, domain name, access times and
referring web site addresses. This information is used for the operation
of the service, to maintain quality of the service, and to provide general
statistics regarding use of the web site.
We may disclose your personal information to related companies affiliated
to us that handle either off-line or on-line order processing and/or otherwise
act on our/their behalf for the purpose of providing products and services.
We may also disclose your personal information in the good faith belief
that disclosure is necessary to resolve disputes, investigate problems,
conform to the law or comply with legal process, protect and defend the
rights, property, and safety of our company, its affiliates or partners,
our and their respective employees and customers, or members of the public;
or in connection with any sale of our company or any substantial portion
of its assets.
Except as described in this Policy, we will not share any of your personal
information (whether required or voluntarily provided) with a third party
without your permission. Be assured that we do not sell our customer databases
to any marketing companies.
We may use your personal information to promote our offered services
and special promotions from time to time as a part of our internal marketing
activity, if you do not want to be informed of such services or special
promotions, please contact us by any means and we will remove you from
our marketing activities.
Information we collect may be stored and/or processed in Canada or in
any other country where we or our affiliates, subsidiaries, or agents
maintain facilities. By inquiring and or using our services and web-site,
you consent to the transfer of information outside of your country.
Changing Your Personal Information
We strive to keep your personal information accurate and up-to-date.
Should you find inaccuracies in your personal information, please notify
us by any means at the earliest.
External Web Sites
Our web site services links to external websites, including those of
our affiliates and third party partners. We recommend that you review
the privacy policy of any external website that you may enter from our
site.
Security
We use a variety of security technologies and procedures to help protect
your personal information from unauthorized access, use, or disclosure.
For example, we store the personal information you provide on computer
servers located in controlled facilities to which access is limited. Additionally,
when we transmit sensitive data, such as your credit card number, over
the Internet, we protect it through firewalls and the use of highest level
of data encryption mechanisms, such as Certificate Services and Secure
Socket Layer (SSL) protocol.
Notification of Changes
We may make changes to this Policy at any time. If we make any changes
to our privacy policy, we will post the changes on our web site. You should
check this Policy so you are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. Your continued
use of our service following any changes constitutes your agreement to
this Policy, as changed.
Dispute/Resolution
This policy is in compliance with Personal Information Protection and
Electronic Documents Act (PIPEDA) of Government of Canada. To make inquires
or complaints regarding this policy or our practices, we kindly request
you to contact us first at:
HiTech Institute
2 Bloor Street East, Suite 2103
Toronto, ON, M4W 1A8
Tel: 416 513 1535
Fax: 416 513 1536
E-mail: learn@htinstitute.com
Attn: Customer Service Manager
If you are not satisfied upon our response to your inquires or complaints
regarding this policy or our practices, you may contact
The Office of the Privacy Commissioner of Canada
112 Kent Street
Ottawa, ON, K1A 1H3
Toll-Free:1 800 282 1376
Fax: 613 947 6850
E-mail: info@privcom.gc.ca
Effective as of: May 3, 2005
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