Prepare for and take the ITIL v3 Foundation Bridging Certification Exam
Evaluate new content in ITIL v3 and identify the benefits of ITIL v3 implementation
Identify the primary differences between ITIL v2 and ITIL v3
Explain the business objectives for each phase of the ITIL v3 Service Lifecycle
Assess the main principles and models of ITIL v3 Service Management
Recognize how the ITIL v3 processes contribute to the Service Lifecycle

Training Highlights

Target group

The ITIL V2 - V3 Bridge Course Certificate in IT Service Management is designed for those who have the ITIL v2 Foundation Certificate and would like the transition to ITIL v3. The successful completion of the ITIL v3 Bridging Exam is comparable to obtaining the ITIL v3 Foundation Certificate.

Prerequisites

Foundation Certificate in IT Service Management (ITIL V2 Foundation).

Time allotted for examination: 30 Minutes

Examination type: Computer-based multiple-choice questions.


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